"Frustrated by a clerk's unwillingness to help him put through a phone call to his family in Australia, Russell Crowe was involved in a minor altercation at the Mercer Hotel earlier this morning. After asking the front desk several times to replace a faulty phone in his room - and getting only attitude from the clerk on duty - Crowe brought the phone down to the front desk in an effort to address the situation in person. Words were exchanged and Crowe wound up throwing the phone against the wall. He regrets that he lost his temper, but at no time did he assault anyone or touch any hotel employee."
Here's a link to see a copy of the police report: